Studio FAQs

Attend Classes

To all. We have many different yoga and wellness classes. To obtain more information about each class from Book Class , you can click on each one and the complete description will be displayed.

You can find free classes on our Youtube channel Yoga Taronja. If you attend a one-on-one class it is € 15 and if you decide to continue with a bonus or membership plan, it will be deducted from the total amount.

No, you must first book , through WhatsApp or website. In addition, there are many forms of payment:

  1. Bizum,
  2. Paypal, Visa debit card, Mastercard, Discover, Amex through the web.
  3. Cash in person, after booking by whatsapp.

We recommend that you bring your own mat. If you don’t have one, you can use one of ours. You can also use our blocks, bolsters and more. If you have never practiced yoga before, we also recommend that you bring comfortable and elastic clothing .

This depends on the plan or bonus you have. For example, if you have Voucher 4 (4 classes per month), you can attend up to 4 classes a week or distribute them during the 30 days you have to use the voucher in the way you need.

You can cancel a class up to 3 hours before the class, directly through WhatsApp or use the web if you have booked from the web. To use the web:

  1. Look for the class in the ” Book Class ” calendar. Click on it.
  2. Click on ‘ View your reservations and cancellations ‘.
  3. Change the status from ‘ Check-in’ to ‘Not Going ‘.
  4. Click on the ‘ Update reservation ‘ button, its status will be changed and you will receive an email.

If you are new or passing through Altea, Vouchers 4 are ideal. It allows you to attend 4 classes, with an expiration date of 1 month from your purchase. This way, you don’t have to unsubscribe.

Membership Plans are intended for people with a constant practice over time. They allow you to subscribe with automatic monthly payments, without the need to repeatedly pay for individual classes or each time you finish a bonus. Once subscribed, you can book directly through WhatsApp or on the web. You also get access to online classes in case you cannot attend in person, to our video files with recorded classes and tutorials and you also benefit from discounts on workshops, events and massages.

We have a 3-hour cancellation policy for classes on schedule, so if you know you can’t attend, cancel your reservation in advance. After 3 hours, the reservation is charged as if you had attended.

Keep in mind that all bonuses and plans are for final sale and it is your responsibility to use them within the established period of one month. We cannot be responsible for unused classes on your pass after the term has expired.

Please understand that this is our policy for everyone.

Subscription and Billing

  1. Go to the page ‘ Prices and plans’ from the main menu.
  2. Click on ‘ I want it’ on the Membership Plan you want to activate and subscribe to.
  3. You will be redirected to the payment page to follow the payment process.
  4. Once you have entered your payment details, you will be redirected to the Welcome page and that’s it.

The membership plans, (5, 10 and 25), have automatic monthly payments and allow you 5,10 or 25 classes per month from the day you activate it, they require a registration the first month of € 10 but they are cheaper if your intention is to continue. The rest (single class, vouchers and private class) are single payments that you must make each time manually each time you want to renew or reserve.

Membership plans begin the day you subscribe and expire the day you cancel your membership subscription .

The vouchers begin the day you purchase the voucher and expire 30 days after purchase .

The Single Class and the Private Class have an expiration date of one month from the day of purchase.

You DO NOT have a member account

  1. Go to ‘ Book Class ‘ from the main menu.
  2. Choose the class you want to join and click on the + symbol to reserve how many spaces you want to reserve.
  3. Click on Book
  4. Continue the payment process
  5. You will receive an email with your purchase and with the reservation.

IF you have a member account

  1. Click on ” Members Area ” from the top main menu.
  2. Enter your email and password that you generated when you activated the membership plan.
  3. You will see that Members Area changes to My Account , congratulations, you are already in!
  4. Choose the class you want to join from Book Class and click Reserve for Memberships .
  5. Enter your name and email and click Join .
  6. You will receive an email with your class reservation!

The main benefits of the Plans are the automatic monthly payments , they are cheaper than the Vouchers, access to online classes , access to video files and a simple class reservation system .

  1. Go to the ” My Account ” page.
  2. Click on the ‘ Subscriptions ‘ link.
  3. You’ll see a tabbed menu of options. Click on the ‘ Subscriptions ‘ link.
  4. Click on the ‘ Cancel ‘ button. Your subscription will remain active until the end of the plan’s expiration date.

No, we do not store any card information on this website. The third-party payment processing companies, Paypal or Stripe , use the card details. It is a very safe and reliable way to make payments online. Your browser auto -completes the card details.

Your name, phone number, and email address are required to reserve a class or event. We ask you when you register for the class, book an event or sign up for a plan.

  • We need your name to know who you are when you book a class or event.
  • We use your email address to send you your class reservations.
  • We need your phone number in case there are short-term changes, updates or cancellations in a class or event.
  • Optionally, we can store information about injuries and conditions that you wish to report to us.

Account settings

  1. Login from Members Area .
  2. Click on “My Account
  3. From here you can view past purchases, manage personal information, manage membership subscriptions, and log out.

Using the Web

  1. From the main menu, click on ‘ Members Area ‘.
  2. Enter the name and password you used to register.
  3. Click on the ‘ Enter button. You will be logged in and ‘ Members Area ‘ will change to ‘ My account. “ Congratulations, you’re in!
  1. Click on “My Account.”
  2. Click on “Sign out.”
  3. Click ‘ confirm ‘ and you will be logged out.
  1. Terms and Conditions
  2. Privacy Policy
  3. Disclaimer
  1. Book face-to-face and online classes.
  2. Activate a bonus or plan
  3. If you are a member access to the video files.
  4. See the schedule : you can see the weekly classes
  5. Read articles on our blog and collaborate with yours related to yoga and wellness.
  6. Book upcoming events .
  7. Contact us : You can use the WhatsApp link in the menu to start a direct conversation with Patricia.